Brian Chinsamy via Leap Learning, has provided the following learning programs for the Retail and Business Banking Legal team:
- Accelerated Development program for VP’s -2016
- Accelerated Development program for AVP’s-2017
- Accelerated Leadership development program for newly appointed team leaders- 2017
- Focused coaching sessions for VP’s- 2018
During 2017, the team underwent a leadership transition, during our off site to communicate the changes, we relied heavily on Brian’s expertise to ‘read the room’ in order to advise us on how best to lead the team through the transition. His accelerated development program was instrumental in the team creating the Legalbot, (using artificial intelligence to answer customer queries in real time without having to refer to the legal team), which has enhance customer and colleague experience exponentially.
Having been a part of the organization, Brian has a good understanding of the organization’s strategy and values which ensures that the development programs are aligned with the organizations vision. He is always open to feedback on how best to structure his programs in order to best meet the development needs of the team. In the time when cost saving is a strong focus, I have found the programs cost effective and great value for money.
I whole heartedly endorse Brian’s expertise, professionalism and passion for helping people realise their potential.